Over 14 Years

In Digital And The Agency World

• Invited by the Operations Director to be the client facing Project Director to rescue projects that were in the midst of crisis.
   
• Technical consultancy and client facing Project Director for the redesign, rebuild and successful delivery of 2 major RNLI Charity campaign microsites, Media/Resource Page, Tumblr Blog, Android App and Interactive Epub 3 ebook.
   
• Scoping, technical discovery, development vendor assessment & appointment for the Martini Facebook Chat Bot that delivers personalised playlist from user message sentiment and emojis.
   
• Authoring client friendly technical solutions & process documents and presenting them to the clients.
   
• Authoring & presentation of functional specification to the clients and responding to client technical feedback & queries.

• Client facing technical lead for the redesign, rebuild and successful delivery of the Eaton global website on the Adobe CQ5/AEM CMS – UK being the Pilot site: uk.eaton.com - the project is a joint co-ordination between 3 agencies
   
• Technical lead of the redesign, rebuild, successful delivery of www.xcomfort.no rich media site and mentoring/advising project/account managers through to the delivery
   
• Technical lead of the redesign, rebuild, successful delivery of eatonworksafe.com lead nurturing website and mentoring/advising project/account managers
   
• Primary source of digital technical knowledge. Expected to inspire the team by regularly presenting new digital technology, or innovative uses of old technology
   
• Technical Discovery - Draw the necessary technical requirements out of the client or the client’s technical team, understand the implications and factor them into the solution and present the digital technical solution back to the client
   
• Briefing the technical requirements of the project, recommending and establishing the relationship with technical suppliers

• Lead the discovery, definition, production & delivery of the Walls digital ecosystem, with UK & Brazil as the pilot market.
   
• The Discovery phase aligns Unilever/Wall’s stakeholders and the Tribal project team to identify new digital opportunities, methods and tools for the Wall’s digital ecosystem and proceed to define phase armed with a fresh set of strategy and insights that are relevant to the current digital landscape, the discovery phase is an inter-agency initiative that involves working with very senior Unilever and agency stakeholders.
   
• Sodimac/Falabella Chile - Project planning, scoping and requirement gathering for the rebuild of one of the largest ecommerce site in Latin America, this is a complex design and build process that involves collaborating and synchronising with dispersed development and client stakeholder teams located in multiple countries and time zones, site will be localised and adapted for Chile, Argentina, Peru, Uruguay and Colombia.

• Line manager to the digital production team of 3 Designers, 3 Developers and a UX specialist, Reported to the MD

• Programme management of deliverables – websites, interactive presentations and BAU tasks.

• Improved digital processes, productivity, profitability, quality & originality of deliverables and team cohesion.

• Lead the interview & hiring of key digital staff members – Digital Director, lead Developer & SPM.

• Appointed new suppliers to support & streamline Sectorlight in growing its digital offering.

• Planning, creative concepts and production of the Angelcourt flagship project Interactive Presentation and Website:

- Interactive presentation: https://vimeo.com/133746568

- Website: http://angelcourtbank.com/

• Delivered below list of responsive sites:

- LSQLondon - Prime office development at the centre of Leicester Square.
- 25 Canada Square - One of the three major skyscraper in Canary Wharf
- Absheron Hotel Group - A multi-lingual corporate site for a hotel group in Azerbaijan
- South Docks - Two stunning HQ building in the heart of Dublin’s business district
- Zen Development - Elegant responsive site for a luxury residential property developer.
- Royal Atlantis Residences - Exclusive apartments in Dubai for the high net worth.

• Scoping, content planning, UX and design production of Sectorlights corporate site, (Build and final delivery by another talented SPM)

Client: Unilever - Dove

• Managing the build/customisation of a Global Dove multi-purpose CMS enabled Facebook App

• Customisation and Delivery of the Facebook app for the German market alongside Facebook Open Graph Stories integration, review & approval process.

• 2 weeks intensive planning and management of a new business pitch deck for a new Unilever acquisition.

• Planning and management of a confidential Global Dove pitch.

• Requirements gathering, creative/idea conception and planning of a KPMG event, opening spectacle being a Projection Mapping/visualisation.

• Content planning, creative conception, production and delivery of a multi-million pound sell-side due diligence bid deck for a well know European food & beverage brand (confidential)

• Planning, scoping and patching of vulnerabilities on websites that failed penetration tests.

• Planning, scoping and pitching of a 3D game for internal communications.

Client: Betfair

• Production of campaign assets/deliverables - Banners, Landing pages, ECRM templates and various website assets using in house and offshore resources.

• Projects are high frequency and high pressure: 15 – 25 campaigns delivered within 5 working days via JIRA with 3-4 deadlines per day - delivered all campaigns with NO MISSED DEADLINES.

• On site client facing role interfacing with various business units – Casino, Arcade, Sports Betting and Sports Exchange.

Client: GSK

• Malkron Microsite - Kick-off and production management with an outsourced team in Bogota.

• Parodontax Microsite - production management of Site Localisation for Argentina and Peru

Client: Vodafone

• LCD Digital Airport Panel - Scoping and production of Digital Out Of Home animated banner

Client: Unilever/PepsiCo – Lipton Ice Tea

• Lead the Discovery and scoping process of Lipton Ice Tea Youtube application - Flash pinball game (Design, build and final delivery by another talented SPM)

• Lipton Ice Tea Global website refresh – Scoping, UX and Design production of responsive site (Build and final delivery by another talented SPM)

Client: Google

• Scope definition, UX and Content planning of Google Brand Re:imagined events site (Build and final delivery by another talented SPM)

• Pizza Express - Deployment and UAT phase management of a major site update and campaign for the new Pizza Express website

• Ben & Jerry’s - Localisation, deployment and UAT phase management for European wide Facebook campaigns.

• Genius Foods - Deployment and UAT phase management of a major e-commerce site update

• Diageo - Scoping, planning and costing the DRINKIQ mobile/tablet responsive application

• Red Stripe and Pimms - Production and delivery of modular updates (mobile and geo-mapping)

• Advising and assisting on the production of other on-going projects.

Discovery process, planning, initiation and production management of large website builds, microsites, digital banners and Kinect motion sensor based game.
Below are some of the completed projects:

Budget range: £10,000 - £200,000

• Topman - Online Magazine to showcase new music, fashion, art and culture - Case Study

• BlackRock (IShares) - Kinect sensor based game of accuracy installed within IShares events - Case Study

• Siemens - Microsite to promote and inform visitors on Siemens new 6MW Offshore Wind Turbine

• RBS Group (Direct line Insurance) - CMS Microsite to advice visitors on severe weather preparation

Clients: Jaeger, Aquascutum, La Senza, Hobbs and ITV.

• Scoped, produced and delivered the UX and Design for the La Senza Ecommerce site.

• Delivered other projects which includes modular developments,mobile site design and build.

• Assisting in new business pitches.

• Line Manager to the production team.

• Account Management - main point of contact with clients.

Yokaboo.com is a SaaS that allows people to create their own independent online store.

• In charge of promoting and marketing the Yokaboo brand online and increasing paid subscribers

• Planning the development and release of upgrades, patches and new applications.

• Daily operation monitoring - working closely with the customer service team on bug fixes and assisting on customer queries.

Clients: HSS Hire, Start-rite shoes, Sofa Sofa and Paperchase

• Being the main point of contact, I developed a trusted and thorough relationship with the clients.

• Consistently generate new ideas and advice clients on best practice and deliver proposals that increase client’s online conversion rate.

• Working with the online marketing department to increase campaign competitiveness to maximise client’s ROI.

• Preparing documentations which include Wireframes, Specifications and various reports.

Managed the development and successful launch of www.coolessential.com in 2007 Reporting to MD, directing the work of a team of five this included:

• Monitoring supply chain and web order fulfilment – ensuring integrity of the web operations

• Proposing, implementing and managing new online marketing and promotional activities in order to boost the number of visitors to the site.

• Being the prime contact for the outsourced team in Delhi including responsibility for their training

• Assisting the sales department on pitching potential clients

• Personally funded, planned and developed a B2B IT Hardware e-commerce website on the Magento platform selling over 400 products.

• Built around the drop shipping business model and retails stock from multiple suppliers.

• Management of offshore team whom carries out the daily data and web management work.

• Assisting Project Managers and Web Developers with software test scripts, estimation of test time and performing system and integration tests.

• Testing major white label ecommerce sites for: Tesco,Boots, AA, Motorola, Asda and Orange

• Production of monitoring reports to chart the progress and effectiveness of tests.

• Ensuring accurate and timely completion of testing activities to quality standards for both internal and external customers.

• 2nd line support to approximately 1000 global users and troubleshooting software and hardware issues within allocated SLA, assisting helpdesk on troubleshooting advanced IT issues

• Application support for J D Edwards and bespoke CRM software

• Networking and server support

• Retail support to a chain of stores nationwide

• On call out-of-hours support